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Payment & Refund

PAYMENTS
Payment Options

Accepts the following payment methods:
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

Cancellations
You have the right to cancel your order before it is shipped from our fulfillment center. We usually take 0 to 2 business days to ship an order from the date of order placed on the website, therefore, please take note of the time period before cancelling. Once the order is cancelled, we will refund the amount paid by you for the order under consideration. However, if the order has been shipped and a cancellation request has been placed, then a refund will not processed.

About Credit Card

In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user

REFUNDS
If you receive an a faulty/damaged item. We’re really sorry about that – please send us the email of receiving your order giving details of the damage and some images within 14 days, quality problem with 30 days(start from delivery date) so we can get it resolved for you as quickly as possible. We will resent the new products to you free of charge.
A PayPal refund should show in your account instantly. If you use other payment method, it will take 3-5 working days for you to receive.

What can not be refunded

1. Products Damaged during transportation after 14 Days from Delivery.

2. Unconditional Returns after 14 Days from Delivery.

3. Any Products received after 30 Days from Delivery.

Call Us: (86)15318746511

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Promotions and discounts
In order for a promotion or offer to be applied to your order, a valid promotion code must be entered into the promotion/coupon code box on the Cart/Checkout page. We are not liable for not discounting the order if a valid code has not been entered. If placing an order by telephone/WhatsApp or any other medium, you must quote the promotion code before placing your order. Promotions and promotion codes are subject to the terms and conditions specified by us at the point of purchase. Please ensure you read the terms and conditions carefully because they may change. While one code can be used per order, the terms and conditions of the offer document will supersede these terms and conditions.
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